You're chairside
The one person who could pick up is holding a suction tip. The line rings out.
Solo & small practices
An AI receptionist built for the practice with one front desk, not ten.
A solo or two-op practice doesn’t have a backup phone. When your one staffer is chairside, checking someone out, or gone for lunch, the next call just rings out.
Velyn answers that call on your existing number, books what fits your rules, and sends anything urgent straight to you. The Free plan covers low call volume — no contract, no new hardware.
Live demo line · (617)716-8566
Where solo practices lose calls
One front desk means one point of failure.
Bigger practices lose calls to volume. Solo practices lose them to staffing math — there’s no one else to pick up.
You're the only front desk
No backstop, no second phone. If you're on a call, checking someone out, or at lunch, the next caller gets nothing.
After 5, weekends, holidays
A solo practice doesn't staff a night line. Every after-hours caller today goes to voicemail or a competitor.
You can't hire for this
A part-time front-desk hire doesn't pencil out for the call volume a one-op practice gets. The gap stays open.
How it fits a one-desk practice
Same number, same rules, no hire.
Velyn doesn’t replace the front desk — it covers the gaps the front desk already can’t staff. Every capability is paired with what still comes back to you.
Answers every call your one line can't.
Same office number. No second line, no forwarding a patient has to learn.
Books routine appointments against your existing rules.
Cleanings, exams, and other pre-approved visit types only — nothing binding without your rules.
Routes urgent and clinical calls straight to you.
Pain, swelling, and anything requiring judgment reaches a person, not a queue.
Leaves a transcript and summary, not a voicemail to return blind.
You see what was asked and what was booked before you call anyone back.
No new phone number, no hardware to install, and nothing binding gets booked outside rules you set. See the full product flow.
Pricing for low call volume
Start on the Free plan. Upgrade only if volume asks for it.
A one- or two-op practice rarely needs the top tier on day one. The Free plan is a real starting point, not a trial.
- Free · $0/mo · 10 patient calls per month
- Starter · $149/mo · 100 patient calls per month
- Professional · $299/mo · 500 patient calls per month
- Business · $499/mo · unlimited patient calls
Try it before you commit
Call the demo line. No calendar invite required.
Hear how a routine booking and an urgent call each get handled, then decide if the Free plan covers your practice.
Prefer to read first? See pricing or read the missed-call recovery breakdown.