Scheduler status · Open Dental
Open Dental integration with Velyn Dental.
Velyn books approved routine appointments directly into your Open Dental schedule. Anything outside the visit types, hours, and rules your team approved still routes to staff.
Current status
Where the Open Dental integration stands today.
Direct scheduler booking is live for Open Dental. Velyn writes approved routine bookings straight into your Open Dental schedule, working behind your existing setup. Your team sets the visit types, hours, and office rules; calls about pain, treatment questions, same-day requests, or anything outside those rules go to staff. The status is tracked publicly in our scheduler-status overview.
What Velyn handles today
Routing-only is live behind your Open Dental scheduler.
Each capability is paired with what staff still handles. Velyn does not write to your scheduler yet — booked appointments still land with staff for entry until direct booking is ready.
Answers calls and takes structured messages.
The patient name, callback number, reason, and urgency level go into a plain-English summary your team can act on.
Routes urgent calls to your team via your existing pathway.
Pain, swelling, post-op, and anything outside the pre-approved scope escalates — Velyn does not attempt clinical triage.
Sends summaries to the inbox or workflow your office picks.
Clinical judgment and treatment advice stay with staff. The system surfaces the call, it does not decide on care.
Operates behind your existing scheduling system.
The office phone line stays unchanged until your team signs off on routing. Live calls move only after review.
What’s pending
What you control with direct booking live.
Direct booking is live, so nothing is blocked on the vendor. You stay in control of what Velyn can book: set the visit types, hours, and rules, and anything outside them routes to your team.
See the full picture of where every scheduler sits on the scheduler status overview.
FAQ for Open Dental practices
What office managers ask first.
Can Velyn book directly in our Open Dental schedule?
Yes. Direct scheduler booking is live for Open Dental — Velyn writes approved routine appointments straight into your schedule. Your team sets the visit types, hours, and rules; anything clinical or outside those rules routes to staff instead of being booked.
More general questions about how Velyn answers calls, BAA, and pricing are on the Integrations overview.
Get started
Join the Open Dental pilot list.
Offices on the pilot list get updates first as PMS-specific gates change. Routing-only can start today behind your existing Open Dental scheduler, with direct booking added only after the PMS-specific gate clears.