Scheduler status · Eaglesoft
Eaglesoft integration with Velyn Dental.
Eaglesoft connects through NexHealth rather than directly. Velyn's integration access is approved; connecting your office means installing NexHealth's synchronizer on your Eaglesoft server. Today Velyn operates in routing-only mode behind your existing Eaglesoft scheduling system.
Current status
Where the Eaglesoft integration stands today.
Eaglesoft exposes no direct third-party scheduling API. Writes reach it through NexHealth, which runs a synchronizer on your Eaglesoft server. Velyn's integration access with NexHealth is approved, so what remains per office is installing that synchronizer and completing an initial sync. We have not published a live-booking date for Eaglesoft and will not claim one before booking is proven end to end against a real Eaglesoft install. Routing-only is available today for offices that want call answering now. We will walk your office through the NexHealth requirements, including anything on their side, before you commit to anything.
What Velyn handles today
Routing-only is live behind your Eaglesoft scheduler.
Each capability is paired with what staff still handles. Velyn does not write to your scheduler yet — booked appointments still land with staff for entry until direct booking is ready.
Answers calls and takes structured messages.
The patient name, callback number, reason, and urgency level go into a plain-English summary your team can act on.
Routes urgent calls to your team via your existing pathway.
Pain, swelling, post-op, and anything outside the pre-approved scope escalates — Velyn does not attempt clinical triage.
Sends summaries to the inbox or workflow your office picks.
Clinical judgment and treatment advice stay with staff. The system surfaces the call, it does not decide on care.
Operates behind your existing scheduling system.
The office phone line stays unchanged until your team signs off on routing. Live calls move only after review.
What’s pending
What unlocks when vendor access lands.
Direct booking into Eaglesoft is the next thing to verify together during onboarding, once the NexHealth synchronizer is running against your server and we have confirmed a booking round-trip on your actual schedule.
See the full picture of where every scheduler sits on the scheduler status overview.
FAQ for Eaglesoft practices
What office managers ask first.
Do we need NexHealth for Velyn to work with our Eaglesoft?
For call answering, no — routing-only works today and changes nothing in Eaglesoft. For Velyn to write bookings into your Eaglesoft schedule, yes: Eaglesoft exposes no direct third-party scheduling API, so writes travel through NexHealth's synchronizer running on your server. We handle the integration side and walk you through what NexHealth needs from your office. Until that is set up and verified, call answering still works — your schedule simply stays read-only.
More general questions about how Velyn answers calls, BAA, and pricing are on the Integrations overview.
Get started
Join the Eaglesoft pilot list.
Offices on the pilot list get updates first as PMS-specific gates change. Routing-only can start today behind your existing Eaglesoft scheduler, with direct booking added only after the PMS-specific gate clears.